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Why Is My Apple TV Remote Not Working?

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Two types of Apple TV Remote with a question mark between them
Apple

In case your Apple TV distant (or Siri Distant) isn’t working correctly, taking part in exhibits or deciding on apps will be unattainable. We’ll present you why it is likely to be taking place and what you are able to do about it, beginning with the steps you must attempt first.

Attempt Charging It (or Altering the Battery)

Plug a Lightning cable into the bottom of your Apple TV remote to charge it.
Apple

For those who’ve been utilizing your Apple TV distant rather a lot—or even when the distant has been sitting unused for some time—the battery could also be fully drained. If that’s the case, it received’t work.

You probably have a more moderen Apple TV distant (known as a “Siri Distant”), use the Lightning connector on the underside fringe of the distant and a Lightning-to-USB cable to plug it into an influence supply, comparable to a Mac or a USB wall adapter. Let it cost for half-hour (a full cost takes about three hours). After half-hour, attempt utilizing the distant once more.

You probably have an older Apple TV distant, you received’t discover a Lightning port on the underside edge. As an alternative, change the coin cell battery situated within the backside of the unit.

RELATED: How to Check and Recharge the Apple TV Remote

Restart Your Apple TV

Someone plugging or unplugging an AC power cord.
NAN2535/Shutterstock.com

In case your Apple TV distant nonetheless isn’t working after you cost it, attempt restarting your Apple TV. To restart whereas the distant isn’t working, unplug your Apple TV from the ability outlet and wait 15 seconds. Plug it again in, anticipate the house display to look, then see in case your distant works.

RELATED: How to Restart an Apple TV

Restart Your Distant

Apple

For those who’ve already charged your distant and restarted your Apple TV, however your distant nonetheless isn’t working, it’s time restart the distant itself. To restart an older distant, take away the battery and put it again in.

To restart a Siri Distant, first get a transparent view of the Apple TV unit itself so you may see the sunshine on the entrance. With distant in hand, press and maintain the TV icon button and the amount down button concurrently for round 5 seconds till you see the standing gentle on the Apple TV unit flip off and again on once more.

Subsequent, launch the buttons and wait about ten seconds. You’ll see a “Connection Misplaced” message in your TV. Your Siri Distant is restarting. When the method is full, you’ll see a connection notification in your TV set.

Unpair and Re-Pair Your Distant

If every little thing else didn’t work, it’s doable that your Apple TV distant has grow to be unpaired. By default, the distant arrives synced together with your Apple TV while you first buy the Apple TV. But when it will get disconnected (otherwise you’ve changed it), you’ll have to attach it to your Apple TV manually.

To pair your Apple TV distant, place it 3-4 inches away from the principle Apple TV unit (the system plugged into energy and HDMI). What you do subsequent is dependent upon the kind of distant you have got.

  • You probably have a 1st gen Siri Distant (black with the big touchpad), press and maintain the amount up button and the “Menu” button for 5 seconds.
  • You probably have the 2nd gen Siri Distant (silver with spherical directional management), press and maintain the amount up button and the again button (“<“) for 5 seconds.
  • You probably have an older Apple TV distant, maintain the “Menu” button and the left arrow for six seconds. It’s going to unlink. After that, maintain the “Menu” button and the correct arrow for six seconds.

If the pairing is profitable, you’ll see a message on the display. It’s price nothing that you could solely join one Siri Distant to an Apple TV at a time. While you join a Siri Distant, every other linked distant can be disconnected.

If All Else Fails

For those who’ve carried out every little thing listed above and also you’re nonetheless having issues together with your Apple TV distant, you have got a couple of choices. First, you would contact Apple Customer Service. Or you would purchase a new Siri Remote on-line.

And at last, there’s a backup answer: You need to use your iPhone, iPad, or iPod Contact as an Apple TV distant, and it’s fairly easy to set up. In your iPhone, iPad, or iPod Contact, navigate to Settings > Management Middle and add the “Apple TV Distant” shortcut to your “Included Controls” checklist. Then launch Control Center and faucet the TV distant icon. Good luck!

RELATED: How to Use Your iPhone or iPad as an Apple TV Remote